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Who is Mr. Renner
He was at once alone and everyone’s friend. It had been over 80 years since he visited the country of his birth,
The First Step
We first encountered him early on the morning of our departure at the airport standing in front of a formidable staircase with his big black suitcase. My friend did not hesitate to add his bag to the ones he was carrying. I found him a cart and pointed him in the direction of the ticket counter.
A Long Day
We had arrived early and unfortunately left very late due to a 5 hour delay. With each passing hour more of the passengers started sharing their frustration with the airline personnel who were not offering any information. The more seasoned travelers knew they would not make their connecting flights and furthermore knew they would not get home that day. Annoyance was becoming irritation; some people were more than agitated.
The Calm before the Storm
Somehow, Mr. Renner, the 80 year old, became the calming spirit as he shuffled from one group to another retelling his tale. He had either misunderstood his travel agent or was given wrong information as his hotel reservation was not honored. He then was put up at another location and was unprepared for the cost. Consequently he spent his three days in
Confusion Trumps Chaos
We didn’t see him again until later that evening in
A Helping Hand
We got his ticket for the next day, went to another desk to get his voucher for the hotel and then outside to catch a bus. He followed us, trusting strangers as he would his own children. As we waited for his bus, the van that was taking me to a different hotel came by. The driver tried to rush me as this was his last trip of the day. I struggled with this new dilemma when karma intervened. A couple who were stranded with us in
Pay Back
I happen upon a Mr. Renner almost every time I travel. Oftentimes it’s me. In
Everyone’s Turn
Travel industry employees frequently are too busy, too unionized, or too underpaid to take care of Mr. Renner. I challenge you, the reader, to keep an eye out for him. Help when you can, care when you can’t, and together we can make our trips more memorable and more satisfying. <<







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